DAYCARE
WHAT ARE YOUR DAYCARE HOURS?
Although we are Open 24/7/365, our "Regular" Daycare hours are 5AM-10PM . Do you have a shift that requires you to work outside of those hours? Just let us know!
DO YOU OFFER INDIVIDUAL DAYS?
Absolutely. Your first day is free (We want you to meet us, try out the space and service and make sure this is a good fit!) and after the first day you are able to either purchase individual days (5am-10pm!) for $45 per day, or you have the option of purchasing a package at a discounted rate. Solo Play days are $55 per day as they require additional staff to care for dogs on a 1:1 basis.
WHAT IS THE COST TO PURCHASE A PACKAGE?
We offer a 10-Day ($400), and a 20-day ($710) for group daycare. If you would like transportation with your daycare, we offer inclusive packages on our Transportation page. Additional dogs are 20% off per dog.
Solo Play packages are $460 for a 10-Day package or $800 for a 20 day package
*Packages offer discounted rates and are non-refundable
HOW LONG DO I HAVE TO USE MY PACKAGE?
Typically, 6 months. For example, if you were to purchase a 20 day and come only one day per week, you would use your package in entirety before the 6 month expiration.
HOW LONG DO THE DOGS PLAY?
The standard playgroup hours are 8AM-3PM. After 3PM, the dogs retire to their individual suites and are let out to stretch their legs and potty every 1.5-2 hours until 10pm (Bedtime!)
DOES MY DOG NEED TO BE NEUTERED OR SPAYED?
If your dog is older than 6 months, we require them to be neutered or spayed to participate in playgroup. We also offer solo-play options for dogs that will not be participating in play or are not well-suited for a group play environment.
HOW MANY PLAYROOMS DO YOU HAVE?
We have 5 playrooms! They are separated by size and temperament and
monitored during group playtimes by playroom attendants.
monitored during group playtimes by playroom attendants.
HOW DOES FEEDING WORK?
We follow the instructions you give us. We are able to feed the pups your own food (or our house food for $3 per meal) as often and as much as you have outlined in your instructions. For example: You might drop off your pup with a tupperware container full of food, labeled with their name and "1/2 breakfast, 1/2 dinner"
SHOULD I BRING MY OWN BOWLS?
No thank you. We do not allow outside bowls for sanitary reasons. We promise your dog will love our bowls, too.
ARE YOU ABLE TO ADMINISTER MEDICATION?
Yes, and consistent with our feeding policy we require the exact amounts your pup will consume during their day/stay with us. We ask for clearly written instructions via email and give all food and meds at your (or the vet's) instructions.
ARE YOU ABLE TO GIVE MY DOG A BATH?
Yes, typically if you let us know in the morning at drop-off we can add your dog to the bath list for that day. Haircut appointments will need to be made in advance as the schedule fills up quickly.
You can learn more about pricing etc. via the GROOMING page.
You can learn more about pricing etc. via the GROOMING page.
WHERE DO THE DOGS POTTY?
Inside the playroom. Just like at the dog park outdoors, we have certified indoor dog parks, with one major difference; we clean our dog parks/play areas 24/7. The play areas are made from impact-resistant, non-porous, sustainable materials chosen specifically to support a dog-play environment. We have central vac systems in every room to keep the facility 100% clean, 24 hours per day, and state of the art ventilation that pumps fresh air into the building (and removes stale air) all day long. Your pups get to play in over 14,000 sq. feet of dog park, governed by playroom attendants, and cleaned around the clock all while being safely out of the elements.
We have been in this industry for over a decade with puppies to adult dogs and have never experienced any issues with potty training etc. We can also add an outdoor walk to your daycare day at any time.
Just let us know what you would like!
We have been in this industry for over a decade with puppies to adult dogs and have never experienced any issues with potty training etc. We can also add an outdoor walk to your daycare day at any time.
Just let us know what you would like!
CAN YOU TAKE MY DOG FOR A WALK?
Absolutely. We are happy to accommodate an outdoor walk if you would like, please just let the desk attendant know when you drop off in the morning. We are also able to accommodate a treadmill session for high-energy pups with excess energy to work off.
WHAT annual vaccinations/exams DO YOU REQUIRE?
BORDETELLA
DISTEMPER
RABIES
A CLEAN FECAL TEST
We also STRONGLY encourage the influenza vaccination. Let us know if you need a vet referral!
DISTEMPER
RABIES
A CLEAN FECAL TEST
We also STRONGLY encourage the influenza vaccination. Let us know if you need a vet referral!
Do you offer webcams in the playroom?
Absolutely. Current clients are able to access our daycare webcams here.
The webcams provide access to the playrooms 8am-3pm.
The webcams provide access to the playrooms 8am-3pm.
WHAT IS INCLUDED WITH SOLO PLAY?
We have dedicated staff to care for your dog during the day while you are at work or "away". The staff will play with your dog 1:1. We offer fetch, walks, treadmill services. We are able to give cuddle time or massage. We can also work on basic commands etc. We do our best to give them exercise as well as keep them safe and engaged during the day.
