1. PLEASE NOTE: Bordetella, Distemper, Rabies and a Negative fecal test are mandatory. PRIOR TO SUBMITTING your reservation, you must attach proof of these vaccinations to the Owner Profile under Owner Files.  Failure to do so will result in an immediately declined request. For best results, verify you have the correct (and up to date) vaccines/test prior to submitting the request. Please allow 24 hours to process reservation requests.
2. We do not house any dogs with contagious illness or risky medical conditions. Our facility is not made to accommodate such conditions. If for any reason your dog is sick please consult a boarding facility with medical oversight.
3. We do not accept same-day reservations for new clients. If you have submitted a reservation request and did not follow rule #1 and the reservation is declined for failure to show proof of vaccinations, your request will be moved to the back of the line for consideration.  
Please visit the boarding page of the website to review excerpts from our cancellation policies.
​You may also view all policies in the customer portal under “agreements”, where all of our terms and agreements are outlined.